:: SALVAGE

Artigem’s salvage jewelry program researches the current diamond, metal, and finished jewelry markets to find comparable items to each salvage item. This process provides the most accurate payout for policyholder claims.

All salvage items are sent to the Artigem laboratory for high resolution photographs and precise documentation by GIA (Gemological Institute of America) certified gemologists.
Artigem researches current diamond market pricing to establish the salvage value of an item, consistent with current salvage industry pricing.
All salvage photos, notes, and claim information are accessible through an adjuster login online for reference at any time, including item comparables.

If further information regarding a salvage claim is needed, please contact our Salvage department at [email protected]

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- “When we lost an earring, we had some many questions and didn’t know what to expect or if we would get back what we had lost. My rep was there for us the whole time to ensure questions were answered and we know what to expect. We just got our replacement set and it took all of 2 min for my wife to put back on. Thank you for taking suck care of us and couldn’t be happier.”
  
  – Andy (Policyholder), 2021
- “I would recommend Artigem for anything! They kept in touch everyday and got my ring fixed and back to me in no time. At one point I got a call saying they weren’t happy with the diamond that came in so they sent it back and got one that they thought was perfect and it is.. thank you so much Artigem!!!”
  
  – Lacy (Policyholder), 2021
- “My wedding rings were stolen from our home. Artigem and my rep did a wonderful job recreating my rings. They are more beautiful than ever. Thank you very much to you both. We are very happy.”
  
  – Betty (Policyholder), 2021
- “I lost the diamond in my ring. My insurance company uses Artigem. I was so happy – not knowing this company, the rep at Artigem picked out a diamond as a replacement. It looks AWESOME! Better than the diamond in the original ring. Artigem’s service was outstanding. They shipped me a box, had the carrier pick it up at my house and had the ring repaired and fixed in no time at all. They are very professional and stay in contact with the customer during the entire procedure. I would highly recommend this company.”
  
  – Joyce (Policyholder), 2021
- “What a great experience with Artigem. My rep and his team created a ring for me which is absolutely beautiful! My rep was very professional keeping me updated on the process of creating it. Thank you again!”
  
  – Tammy (Policyholder), 2021

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Artigem’s salvage jewelry program researches the current diamond, metal, and finished jewelry markets to find comparable items to each salvage item. This process provides the most accurate payout for policyholder claims.