:: SALVAGE

Artigem’s salvage jewelry program researches the current diamond, metal, and finished jewelry markets to find comparable items to each salvage item. This process provides the most accurate payout for policyholder claims.

All salvage items are sent to the Artigem laboratory for high resolution photographs and precise documentation by GIA (Gemological Institute of America) certified gemologists.
Artigem researches current diamond market pricing to establish the salvage value of an item, consistent with current salvage industry pricing.
All salvage photos, notes, and claim information are accessible through an adjuster login online for reference at any time, including item comparables.

If further information regarding a salvage claim is needed, please contact our Salvage department at [email protected]

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- “What a good experience on a bad situation… Artigem replaced my lost bracelet, my rep did a great job in customer service and I’m very happy with the quality of my new bracelet, thanks again Artigem!!!”
  
  – Nick (Policyholder), 2021
- “I had a wonderful experience. The earring that I lost was given to me by my sister that died earlier this year. My Claims Rep made it her mission to find a diamond match so I could at least keep one of them since it was precious to me. She checked on me continuously and communicated all the way through the process even after I received my beautiful new earrings. I can not thank her enough. We need more helpful people like her in this world.”
  
  – Sabrina (Policyholder), 2021
- “I lost the diamond in my ring. My insurance company uses Artigem. I was so happy – not knowing this company, the rep at Artigem picked out a diamond as a replacement. It looks AWESOME! Better than the diamond in the original ring. Artigem’s service was outstanding. They shipped me a box, had the carrier pick it up at my house and had the ring repaired and fixed in no time at all. They are very professional and stay in contact with the customer during the entire procedure. I would highly recommend this company.”
  
  – Joyce (Policyholder), 2021
- “Our experience with Artigem was excellent. Our representative couldn’t have been more professional and incredibly helpful. We would definitely call on him again in the future. It’s not often that I take the time to review a company or a person but truly felt the need to do it at this time. Thank you for making the experience easy.”
  
  – Michael (Policyholder), 2021
- “What a great experience with Artigem. My rep and his team created a ring for me which is absolutely beautiful! My rep was very professional keeping me updated on the process of creating it. Thank you again!”
  
  – Tammy (Policyholder), 2021

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Artigem’s salvage jewelry program researches the current diamond, metal, and finished jewelry markets to find comparable items to each salvage item. This process provides the most accurate payout for policyholder claims.