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SUPPORT

Our job is to make your job easy.

When you trust us to help your policyholders replace their jewelry we assign a personal jewelry specialist for each claim to shepherd it through to complete satisfaction – that’s our guarantee.

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- “What a good experience on a bad situation… Artigem replaced my lost bracelet, my rep did a great job in customer service and I’m very happy with the quality of my new bracelet, thanks again Artigem!!!”
  
  – Nick (Policyholder), 2021
- “What a great experience with Artigem. My rep and his team created a ring for me which is absolutely beautiful! My rep was very professional keeping me updated on the process of creating it. Thank you again!”
  
  – Tammy (Policyholder), 2021
- “When we lost an earring, we had some many questions and didn’t know what to expect or if we would get back what we had lost. My rep was there for us the whole time to ensure questions were answered and we know what to expect. We just got our replacement set and it took all of 2 min for my wife to put back on. Thank you for taking suck care of us and couldn’t be happier.”
  
  – Andy (Policyholder), 2021
- “I had a wonderful experience. The earring that I lost was given to me by my sister that died earlier this year. My Claims Rep made it her mission to find a diamond match so I could at least keep one of them since it was precious to me. She checked on me continuously and communicated all the way through the process even after I received my beautiful new earrings. I can not thank her enough. We need more helpful people like her in this world.”
  
  – Sabrina (Policyholder), 2021
- “I lost the diamond in my ring. My insurance company uses Artigem. I was so happy – not knowing this company, the rep at Artigem picked out a diamond as a replacement. It looks AWESOME! Better than the diamond in the original ring. Artigem’s service was outstanding. They shipped me a box, had the carrier pick it up at my house and had the ring repaired and fixed in no time at all. They are very professional and stay in contact with the customer during the entire procedure. I would highly recommend this company.”
  
  – Joyce (Policyholder), 2021

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Our job is to make your job easy.

When you trust us to help your policyholders replace their jewelry we assign a personal jewelry specialist for each claim to shepherd it through to complete satisfaction – that’s our guarantee.